Tenant Satisfaction Measures Report

What Is Sheltered Housing and Who Is It For?

Choosing the right home later in life is an important decision, and many people explore sheltered housing as a safe, supportive, and independent living option.

But what is sheltered housing, and who is sheltered housing for? At Bedford Citizens Housing Association, our schemes are designed specifically for older people who want to maintain independence with the reassurance of support when you need it.

What Is Sheltered Housing?

Sheltered housing provides self-contained accommodation—usually one or two bedroom flats—within a safe and secure environment. Residents benefit from features such as an emergency alarm system, regularly reviewed support plans, and on-site staffr who can offer support and sign post to useful services.

Who Can Live in Sheltered Housing?

Our sheltered housing for older people is designed for individuals who are typically aged 55+ and who may benefit from low‑level support while remaining independent. Many residents choose sheltered housing because they want to be part of a community where you are safe, and where you can stay independent.

Key Features of Sheltered Housing

  • Private, self‑contained flats
  • Communal lounges and gardens
  • Lift access and shared laundry facilities
  • Emergency alarm call systems
  • Regularly reviewed support plans and on‑site staff

Benefits of Sheltered Housing

In sheltered housing, residents enjoy a balance of independence and reassurance. The environment is safe, social, and well-connected to local amenities. It is also an excellent option for those seeking community and wellbeing without the intensity of residential care.

What to Consider When Choosing Sheltered Housing

Think about sheltered housing services, sheltered housing rent, location, facilities, and the level of support offered. Some people also explore private sheltered housing to compare options. 

How to Find Sheltered Housing

If you're wondering how to apply for sheltered housing, the best place to start is by contacting our team at BCHA. We offer guidance, tours, and support throughout the application process.

You can get in touch with us by emailing enquiries@bchal.org or telephone 01234 321400

In Summary...

Sheltered housing offers security, independence, and community. While there can be considerations—such as limited care services or eligibility criteria—the benefits often make it an ideal choice for many older people.

Read more about our service here: Sheltered Housing from Bedford Citizens Housing Association


Care at Home or Residential Respite Care

Respite Care – Care at Home or Residential Respite Care?

Respite care offers vital support for carers and loved ones—whether through home-based services or residential respite care homes, choosing the right option depends on individual needs and preferences.

Care at Home vs Residential Respite Care: What Families Should Consider

At Bedford Citizens Housing Association we work hard to support local residents and their families.  Helping you understand some the differences between respite and residential care is essential for making informed decisions. Whether you're searching for residential respite care nearby or exploring home based respite care, knowing your options can make all the difference.

What is Respite Care?

Respite care provides temporary relief for primary carers, allowing them to take some time away from caring to rest and catch up attending to personal matters. It ensures that the person receiving care continues to receive support in a safe and comfortable environment such as our care home, Charter House here in the heart of Bedford.

Who Might Use Respite Care?

Respite services are ideal for carers of elderly people, people with disabilities, or those recovering from illness. It’s also beneficial for families needing short-term assistance during emergencies or transitions.

What's the Difference Between At-Home and Residential Respite Care?

Respite care at home involves a professional carer visiting the individual’s residence, offering flexible support tailored to daily routines. In contrast, respite residential care involves a short stay in a care home, where round-the-clock assistance and services are available.

Advantages of In-Home Respite Care

  • Familiar surroundings: Staying at home can reduce stress, especially for those with dementia.
  • Flexibility: Carers can schedule visits based on specific needs.
  • Cost-effective: You only pay for the hours of care received.
  • Pet-friendly: No need to separate from beloved pets.

Advantages of Residential Respite Care

  • 24/7 supervision: Ideal for individuals needing constant care.
  • Social interaction: Opportunities for company with care home teams and with other residents.
  • Structured routines: Meals, medication, and activities are managed and provided with nothing for you to worry about.
  • Medical access: On-site staff can coordinate with healthcare providers.

Things to Consider When Choosing Respite Care

Evaluate the level of care required, budget, location, and personal preferences. Ask whether the care home or provider offers short-term packages and what services are included.

How to Decide

A good place to start is with a needs assessment through your local council. You can also consider trial periods in respite care homes or test home based respite care to see what suits best. Speak with providers and visit facilities to ensure comfort and compatibility.

Summary

Whether opting for residential respite care or respite care at home, families have choices that support both carers and loved ones. Understanding your options helps you to make the best decision for your unique situation.

At Bedford Citizens Housing, we can offer residential respite care at Bedford Charter House that meets the highest standards of care and comfort.  If you’d like to talk to us to find out more or arrange to visit us, get in touch on 01234 321 400.

 


What Makes a Great Care Home?

What Makes a Great Care Home?

Choosing the right care home is one of the most important decisions families can make. Whether you're searching for care homes in your local area or exploring more specialise care for example support with dementia, knowing what to look for can make all the difference. At Bedford Citizens Housing Association, we believe a great care home is built on compassion, comfort, and community.

A warm and welcoming atmosphere is the first sign of a quality care home. From friendly greetings at the door to thoughtfully decorated spaces, a homely environment helps residents feel safe and valued.  Another really important factor are compassionate and expertly trained staff. The best care homes have teams of professionals who with have the right qualifications and also a genuine passion for caring. Their empathy and attentiveness ensure residents feel respected and supported every day.

A clean, safe, and comfortable environment is what you can expect to find, with regular maintenance, accessible facilities, and a focus on hygiene.  Care homes are focussed on providing the best conditions to support residents’ health and wellbeing.

Food and nutrition play a key role too. Great care homes offer nutritious and enjoyable meals, tailored to individual dietary needs and preferences, ensuring residents look forward to mealtimes.

Community and resident engagement is key to quality of life. A rich programme of activities and social opportunities helps residents stay active and connected—whether it’s arts and crafts, music sessions, or gentle exercise classes.

Open and honest communication with families builds trust and ensures loved ones are always informed and involved in care decisions.  There should be a range of ways for residents and their families to get involved from news letters and updates to regular relatives meetings.

Finally, always check the CQC care homes rating. A high Care Quality Commission score reflects strong leadership, safety, and resident satisfaction. It’s also a good idea to compare the price of carehomes to ensure you are getting good value for money without compromising on quality.

When considering how to choose a good care home, look beyond the brochure. Visit in person, ask questions, and trust your instincts. A great care home is more than a place to live—it’s a place to thrive.

At Bedford Citizens Housing Association, we’re proud to offer care that meets the highest standards of comfort, dignity, and wellbeing. If you're wondering how to choose a good care home, come and visit us, speak with our team, and see the difference for yourself. Contact us today on 01234 321 400 to arrange a visit or learn more about our services.  We are a charitable organisation offering a great range of accommodation in the heart of Bedford.


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