Value for money is really important at BCHA. It underpins the delivery of our vision and objectives. For us, it’s about making the right choice between cost and quality to deliver the best services to our residents that we can.

If we can optimise value for money throughout the organisation, we can free up resources to invest in services for our residents and maintain your homes to the highest standards possible.

Some of the areas we have been focussing on this financial year include:

• Investing in technology to drive efficiency and customer service improvements
• Supply chain and procurement
• Environment and energy efficiency

If you’ve got any ideas about value for money, we’d love to hear from you, so please share them with a member of the team.